Privacy policy

This Privacy Policy is drafted to comply with the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000 of India. Privacy Policy for RAZNADO Last Updated: 01/04/2023 At RAZNADO, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Shopify store, www.raznado.com Information We Collect We collect personal data that you provide directly to us and information collected automatically through your use of our site.

  • Identity & Contact Data: Name, shipping address, billing address, email address, and phone number.
  • Transaction Data: Details about payments to and from you and details of products you have purchased from us.
  • Technical Data: IP address, browser type, time zone settings, and device information.
  • Profile Data: Your username, password, and order history. How We Use Your Information We process your data based on your explicit consent or to fulfill a contract (like delivering your order). We use it to:
  • Process and deliver your orders.
  • Manage your account and provide customer support.
  • Send you marketing communications (only if you have opted in).
  • Prevent fraud and ensure the security of our website.
  • Comply with legal obligations under Indian law. Cookies and Tracking Technologies We use cookies to enhance your browsing experience.
  • Functional Cookies: Necessary for the store to function (e.g., keeping items in your cart).
  • Analytical Cookies: Help us understand how visitors interact with our site.
  • Marketing Cookies: Used to track the effectiveness of our advertising. You can manage your cookie preferences through our "Cookie Settings" banner or your browser settings. Third-Party Services We share your data with trusted third parties to run our business, including:
  • Shopify: Our e-commerce platform provider.
  • Payment Gateways: To process secure payments Razorpay.
  • Logistics Partners: To deliver your leather goods Shiprocket.
  • Marketing Tools: Tools like Google Analytics or Meta Pixel. All third parties are contractually obligated to keep your data secure and use it only for the purposes we specify. Data Security We implement robust technical and organizational measures to protect your data, including SSL encryption for all transactions. However, please remember that no method of transmission over the internet is 100% secure. Your Rights (Under DPDP Act) As an Indian "Data Principal," you have the following rights:
  • Right to Access: Request a summary of your personal data being processed.
  • Right to Correction/Erasure: Ask us to update or delete your personal information.
  • Right to Withdraw Consent: You may withdraw your consent for data processing at any time.
  • Right to Grievance Redressal: If you are unhappy with how we handle your data, you have the right to file a complaint with our Grievance Officer. Children's Privacy We do not knowingly collect data from children under the age of 18 without verifiable parental consent. If we learn we have collected such data, we will delete it immediately.
  • Store Name: RAZNADO
  • Address: 59C, GULAM JILANI KHAN ROAD, KOLKATA- 70 0039
  • Phone: +91 98711 23187
  • E-mail: contact.raznado@gmail.com